Respect goes a long way when travelling
JAY REMER
The etiquette guy
Published Saturday January 10, 2009

Winter travel is often more challenging than travel during the warmer months. I would like to share a few observations, many gleaned from a recent trip to New Orleans.

Although the online travel agencies try their best to make booking tickets as easy as possible, when travelling with friends I suggest reserving all tickets at the same time and for the same price. Otherwise, seat selections can be compromised. Normally this can be rectified at the gate, but in the case of full flights, there is no guarantee.

Curbside check-in agents cannot assist in re-booking seat assignments. They can, however, help you avoid long lineups, and their service is, by far, the fastest way to check in. The extra charge is reasonable; in our case, only $2 per bag extra. Once through security, proceed right to the gate and ask an agent to help you. They are very pleasant and happy to assist.

Remember that the exit rows can be requested and usually provide a bit more leg room, although sometimes the seat backs do not recline. I find that a pleasant non-demanding tone and a warm, friendly smile go a long way in getting what you want.

Packing for a trip to a warm climate has its challenges at this time of year because even some of the hottest spots can have cold snaps.

This usually entails packing more than you really need so that you don't get caught in the cold. Carry-on luggage has its own set of protocol, which many people feel they can ignore. You would think that a lot of people had never flown before and do not understand that there is a limit to the overhead space allotted to each passenger. Try to be courteous to those around you and use your own space, not the space of three people.

When moving through the aisles, which get narrower with each aircraft redesign, be mindful of the people you are passing, especially if you need to turn sideways. You may have forgotten you have two feet of backpack ready to unwittingly whack someone in the head. Even if you are travelling somewhere with guaranteed warm weather, such as the Caribbean, you will need to have a heavy winter jacket and sweater with you when boarding the plane. Remember just how much space those take up and plan accordingly. You can cram a certain amount under the seat in front of you, but on long flights that can significantly restrict you ability to stretch your legs.

Clearing security is a post 9/11 necessary evil. Be sure to know the rules before you arrive at the airport. This will save you time and a lot of aggravation. If you leave yourself plenty of time for this, there will likely be a short line or no line at all. If you are short on time, the line will often be long and you may well miss your flight. Having a short temper with a security guard will do you no favours.

They have relaxed the ridiculous 'three ounces of shampoo and other liquids' rule, but you still cannot carry your favourite corkscrew or Swiss Army knife. You still need to remove your shoes, so wear a pair that slips off and on easily. Although you don't need to turn your laptop on, you still must remove it from its carrying case. Your pockets must be emptied and your jacket must be removed. All these steps take time, and, when done quickly and efficiently, will help ensure that you, as well as those around you, have a stress-free experience. Practising these steps shows you have respect for other passengers.

Eating on planes today almost certainly requires carrying on your own food. Be courteous and resist smelly fried foods. Some people have queasy stomachs when flying. No one appreciates their space being invaded. It is not any different than wearing overpowering cologne. Many people have allergies to scents and food. Think about how other people may feel and react.

Finally, be sure to check for flight delays and cancellations as close to when you are leaving your house as possible. This holiday season saw more than its fair share of travel interruptions that resulted in unwanted overnight stays in airports, where food can run short and patience can run out. Keeping your calm will be a great benefit to yourself and to those around you. Remember that you're all in the same situation.

Travelling during the winter months has its tribulations. But, as at all times, your pleasure will be greatly enhanced by being respectful of all travellers.

Jay Remer is certified by the Protocol School of Washington as a consultant for corporate etiquette and international protocol. He lives in St. Andrews. E-mail your etiquette questions to jay@etiquetteguy.com and visit his website at www.etiquetteguy.com.